Customer support

Riga, A. Caka street 81, LV-1011, Latvia
Monday: 9.00–17.30
Tuesday: 9.00–17.30
Wednesday: 9.00–17.30
Thursday: 9.00–17.30
Friday: 9.00–17.30
Saturday: Free
Sunday: Free
+371 2001 37 27
Home FAQ

FAQ

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WHAT IS THE EXACT DELIVERY DATE?

The exact delivery date is emailed to the customer after the order has been processed, together with the invoice for payment (only general / provisional delivery dates are indicated next to the item).

CAN I BUY THE PRODUCT IMMEDIATELY?

No! You need to place your order and wait for the warehouse staff to prepare it for delivery - you will receive an SMS / E-mail (you may have to wait for the item as it is sent directly from the manufacturer).

HOW LONG IS THE WARRANTY ON THE GOODS PURCHASED?

  • For natural persons - 2 years after the manufacturer and seller have complied with LR and EU legislation;
  • For legal entities - 1 year after the manufacturer and seller have complied with LR and EU legislation;
  • *If the manufacturer's warranty exceeds the time limits stated above, the manufacturer should be contacted exclusively for warranty claims (see Warranty for details).

In the event of any non-conformity, damage or defect, the Seller must be informed immediately and the goods must be returned to the Seller's dispatch point within 2 working days of receipt of the goods at the latest. (For legal persons).

Can't reach us - email us!

Sometimes there is a heavy workload and all staff are fully occupied serving customers in person or on the phone, so it is physically impossible to answer all phone calls during these periods - we recommend emailing in this case!

 

This page is under construction! ...

 

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High quality product Made in USA NH oil coating for anti-rust treatment - black - 208L
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High quality product Made in USA NH oil coating for anti-rust treatment - transparent - 208L
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